Self-storage owner-operator Adam Fleming (American Self Storage) walks through the real AI tools he uses every day to run a 20-property portfolio — from browser automations that pull bespoke KPI reports, to a custom-built claims administration app, to same-week feature launches that would have taken months with a traditional dev team. Hosted alongside Cubby, this practical, demo-heavy session is aimed at operators who want to move from "AI curious" to actually deploying it without compromising customer service or tenant data.

You'll see Claude running live in the browser against a real FMS, a reusable "skill" that tracks public REIT performance over time, and a production claims tool that emails tenants on Adam's behalf — plus a candid Q&A on security, data protection, AI-vs-human voice in customer messaging, and where to draw the line.